I’ve been postponing the writing of this post long enough, but I think I owe the readers of my blog an explanation as to why there is so little updates on Dynamics CRM coming from me. So here is my long and overdue update on my tech career pivot.
The Story So Far
For over a decade, my work revolved around Microsoft Dynamics CRM. I was passionate about it, often giving talks, writing blog posts, and helping peers navigate its intricacies. But passion doesn’t mean blind devotion. Over time, I found myself questioning not just the product, but my own trajectory.
Despite Microsoft’s efforts to evolve Dynamics CRM into a more robust platform, I repeatedly hit architectural walls. Critical limitations in extensibility, poor architectural decisions, and a rigid framework and SDK made elegant design unnecessarily difficult. Workarounds became the norm. Innovation turned into firefighting. The joy of crafting smart solutions gave way to endlessly mitigating flaws.
At first, I blamed myself—maybe I didn’t know enough. So I doubled down. Learned more. Dug deeper. But the more I understood the platform, the more I realised its limitations weren’t just technical—they were cultural. Microsoft had shifted its focus. What once felt like a platform built for solution architects was being reengineered for configurators, not creators.
That was the tipping point for a tech career pivot.
In 2012, I enrolled in an MSc programme in Business Intelligence and Data Mining. It felt like coming up for air. I rediscovered the part of tech that excited me—data, patterns, insight. After graduating with distinction and winning academic awards, I knew this wasn’t just a detour. It was my new direction.
Since then, I’ve embraced BI and enterprise architecture as the core of my professional focus. I’ve worked on cloud transformation, data-driven decision systems, and enterprise analytics. And I’ve never looked back.
Which brings me to this blog.
What to Expect Moving Forward?
- Q: Why did you fall out with Dynamics CRM?
Because the platform changed in ways that didn’t align with how I work or think. - Q: Are you done with Dynamics CRM completely?
Yes. I don’t plan to post any new content about Dynamics CRM. That chapter’s closed. - Q: Will you delete the existing posts about Dynamics CRM?
No. Those posts have helped many people. They’ll stay up for reference. - Q: Will you keep answering CRM-related questions?
No. I’ve moved on, and I don’t want to give outdated or half-hearted advice. - Q: So where should I go for Microsoft Dynamics CRM content now?
Check out Jukka Niiranen and Adam Vero. They’re both smart, active, and community-minded. - What about the country solution for Dynamics CRM?
The CRM country solution has been transferred to Jukka Niiranen. - So, what are your plans for the blog?
The blog will follow where my work is heading. Expect posts on Business Intelligence, data strategy, systems architecture, and leadership in tech. Less product-specific how-tos—more on principles, patterns, and lessons from the field.
Thank you all for stopping by. It’s been emotional.