Dynamics CRM Archives - Pedro Innecco

A new beginning

I’ve been postponing the writing of this post long enough, but I think I owe the readers of my blog […]

In my previous post of this series, we discussed how to implement ACME’s sales pipeline through the creation of a

In my previous post of this series, we discussed some fundamental concepts of the sales pipeline and how Dynamics CRM

No matter how orthodox and customisation-free you want your Dynamics CRM implementation to be, there is always one aspect of

Last week I wrote a post about the changes in the Lead entity introduced by Dynamics CRM 2013. Following the

In Dynamics CRM, no entity tends to cause more confusion to like the Lead entity. I do get that newcomers

I’ve been getting some emails from readers praising some of the tutorials I wrote round Dynamics CRM customisation and wondering

With the release of Dynamics CRM 2011 Update Rollup 12 (UR12, also known as Polaris), Microsoft introduced a lot of

In the third post of my Diving into the sales pipeline series, we covered the creation of workflows to handle

I recently got a requirement for a Dynamics CRM implementation that all recorded sales should follow the B2B (business to