A New Beginning
I’ve been postponing the writing of this post long enough, but I think I owe my followers an explanation. So here is my long and overdue update on my tech career pivot.
Personal Insights
Dynamics CRM
Microsoft Dynamics CRM (Customer Relationship Management) was an application that helps businesses manage sales, marketing, and customer service processes. It has been replaced by Microsoft Dynamics 365. [Wikipedia].
Enterprise Platforms
Dynamics CRM 2013: Diving into the sales pipeline – Part 3
In my previous post of this series, we discussed how to implement ACME’s sales pipeline through the creation of a
Enterprise Platforms
Dynamics CRM 2013: Diving into the sales pipeline – Part 2
In my previous post of this series, we discussed some fundamental concepts of the sales pipeline and how Dynamics CRM
Enterprise Platforms
Dynamics CRM 2013: Diving into the sales pipeline – Part 1
No matter how orthodox and customisation-free you want your Dynamics CRM implementation to be, there is always one aspect of
Enterprise Platforms
Opportunity entity changes in Dynamics CRM 2013
Last week I wrote a post about the changes in the Lead entity introduced by Dynamics CRM 2013. Following the
Enterprise Platforms
Lead entity changes in Dynamics CRM 2013
In Dynamics CRM, no entity tends to cause more confusion to like the Lead entity. I do get that newcomers
Enterprise Platforms
Dynamics CRM: Almost xRM
I’ve been getting some emails from readers praising some of the tutorials I wrote round Dynamics CRM customisation and wondering
Enterprise Platforms
Dynamics CRM 2011: Diving into the sales pipeline – Polaris Addendum
With the release of Dynamics CRM 2011 Update Rollup 12 (UR12, also known as Polaris), Microsoft introduced a lot of
Enterprise Platforms
Dynamics CRM: Workflows revisited
In the third post of my Diving into the sales pipeline series, we covered the creation of workflows to handle
Enterprise Platforms
Dynamics CRM: Disabling the selection of contacts for opportunities all the way
I recently got a requirement for a Dynamics CRM implementation that all recorded sales should follow the B2B (business to