Dynamics CRM: Sales pipeline funnel bug
Not sure if I should be happy about it, but a couple of months ago I discovered my first bug in Dynamics CRM 2011. I am confident I am not the only one to have bumped into this issue. Microsoft just confirmed to me that this is in fact a bug.
I noticed that when viewing the sales pipeline funnel chart while user has another currency selected that it is not the base currency, the funnel is not rendered and the user is presented with a blank chart.
I opened an incident with Microsoft and they managed to replicate this issue. It seems that when the user selects a default currency that has a conversion rate lower than 0.5, the values in the sales pipeline funnel chart seem to round to zero; thus rending the chart useless.
At the moment the “workaround” (note the quotes here) is to set a conversion value equal or higher than 0.5 (not really a workaround if you ask me).
The feedback I got from Microsoft is that this issue will be fixed in the Update Rollup 4, which is scheduled for mid October/2011.
I raised this issue on Microsoft Connect (ID 665233) on 27/April/2011. Here is my original post about this issue on the Microsoft forums.