Dynamics CRM: The importance of the Address entity
Earlier this year I wrote an article about considerations when customising address fields. I was happy with the reception the […]
Enterprise Platforms
Dynamics CRM
Microsoft Dynamics CRM (Customer Relationship Management) was an application that helps businesses manage sales, marketing, and customer service processes. It has been replaced by Microsoft Dynamics 365. [Wikipedia].
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Dynamics CRM: Set Title Case for a text field using JScript; but only once
Today I had to work on a interesting JScript for Dynamics CRM. When creating a new Contact record, the text
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Dynamics CRM: JScript vs workflow – Caveats
JScripts in Dynamics CRM are a powerful feature to enhance the user interface in Dynamics CRM. We can use JScripts
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Dynamics CRM: Considerations when customising address fields
The perceived issue on customising address fields and how to store addresses in computer systems always fascinated me. Not because
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Dynamics CRM 2011: Diving into the sales pipeline – Part 3
In my previous post of this series we discussed how to apply our previously defined sales pipeline through the customisation
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Dynamics CRM 2011: Diving into the sales pipeline – Part 2
In my previous post of this series, we discussed some fundamental concepts of the sales pipeline and how Dynamics CRM
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Dynamics CRM: Creating a radar chart
From all of the new features in Dynamics CRM 2011, the one that got me thrilled the most is charts.
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Dynamics CRM: The importance of the Lead entity
One issue I often come across with Dynamics CRM customisations is clients being puzzled about the Leads entity. I do
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Dynamics CRM 2011: Diving into the sales pipeline – Part 1
No matter how orthodox and customisation-free you want your Dynamics CRM implementation to be, there is always one aspect of
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Dynamics CRM: From a smart CRM to a dumb ERP
Dynamics CRM is indeed a fantastic tool and one of my favourite products out there. Now with Dynamics CRM 2011